Arturo Herrero



It Doesn't Have to Be Crazy at Work

It Doesn't Have to Be Crazy at Work

The Trust Battery

[…] “Another concept we talk a lot about is something called a ‘trust battery.’ It’s charged at 50 percent when people are first hired. And then every time you work with someone at the company, the trust battery between the two of you is either charged or discharged, based on things like whether you deliver on what you promise.”

Disagree and commit

Jeff Bezos put it well in his 2017 letter to shareholders:

We totally agree. We’ve been practicing disagree and commit since the beginning, but it took Bezos’s letter to name the practice. Now we even use that exact term in our discussions. “I disagree, but let’s commit” is something you’ll hear at Basecamp after heated debates about specific products or strategy decisions.

It Doesn’t Have to Be Crazy at Work, Jason Fried & David Heinemeier Hansson.

June 11, 2020 | @ArturoHerrero